Royal Caribbean can’t confirm Australians will get Asia’s $25,000 health fee promise

Royal Caribbean can't confirm Australians will get Asia's $25,000 health fee promise

Royal Caribbean has announced the recently medically upgraded Quantum of the Seas will spend an Australia summer cruising from Brisbane after her Singapore cruises to nowhere. But a line spokesperson was unable to confirm if Australians will get the same Royal Promise of $25,000 COVID health cost cover that has been offered to Asian cruisers … Read more

We’re ready: Australia’s cruise lines prepare to start sailing with new ships and itineraries

We're ready: Australia's cruise lines prepare to start sailing with new ships and itineraries

Australian-based cruise lines have spelt out exciting new options for 2021 as the expectation of a resumption reaches new heights. Princess, Carnival, P&O and Royal Caribbean have all announced their plans for 2021, as Cruise Lines International Association Australasia launched a campaign to press the government to lift the cruise ban. Australia’s hard-pressed travel agents … Read more

Three Royal Caribbean ships to cruise in Australia in 2021-22

Three Royal Caribbean ships to cruise in Australia in 2021-22

Royal Caribbean International will step up its presence in Australia, sending three ships, including Quantum of the Seas, Ovation of the Seas and Serenade of the Seas to cruise in local waters in 2021-22 season. For the first time, Sydney and Brisbane will host two Quantum-class ships, with the newest and the most high-tech ship, … Read more

P&O will bring two brand new ships to Australia early next year

P&O will bring two brand new ships to Australia early next year

P&O Cruises Australia announced it would be bringing the newly transformed Pacific Adventure and Pacific Encounter Down Under for the first half of 2021, marking confidence that cruising will be back soon. The Pacific Adventure, which was due to start sailing this year, will now be cruising from Sydney from April 20, 2021 while the … Read more

The first cruise line offering passengers COVID travel insurance

The first cruise line offering passengers COVID travel insurance

Greek cruise line Celestyal Cruises will provide complimentary travel insurance for all new individual bookings made from now through to November 30 for March to June 2021 sailings. The new policy, which is provided by Allianz Global Assistance includes coverage for medical/hospitalisation expenses including those associated with COVID-19. Transportation costs to the nearest hospital as … Read more

How Aussie sailings will restart, by the new boss of the Cruise Association

Sydney cruise terminal

The new chairman of the Australian Cruise Association, Philip Holliday expects state-by-state cruising to kick start local operations by early next year. There will be more “cruises to nowhere” and a bigger mix of sea and land-based itineraries to give passengers more time to explore local destinations. The return of bigger, international ships will be … Read more

The complex world of cruise refunds revealed as the ACCC promises investigation

The complex world of cruise refunds revealed as the ACCC promises investigation

By Bernadette Chua and Brittany Lazarus Consumer watchdog the Australian Competition & Consumer Commission is investigating travel providers over claims some are misleading consumers on cancellation fees. In a statement to Cruise Passenger, the ACCC said it was probing “whether some travel providers are misleading consumers about the amount of cancellation fees they are entitled to … Read more