Canadian cruise company One Ocean Expeditions first left passengers high and dry after cancelling numerous sailings – then offered customers a choice as to how they may be able to be “partially” reimbursed. But the big question remains: why doesn’t travel insurance cover this kind of eventuality? Canadian owned One Ocean Expeditions is known for … Read more
The collapse of travel giant Thomas Cook and local players Bentours and Tempo Holidays all in the space of a week left thousands of travellers shocked, and some stranded. The fallout has revealed an even bigger worry – travel insurance will not cover your claim if it involves the insolvency of a travel agent. In … Read more
It pays to shop around for your travel insurance as you could be saving over $200 on similar policies, according to a new report by price comparison website Mozo.com.au. It also highlights that adventure cruisers should read the fine print to make sure they have the cover they need. The report assessed 243 travel insurance … Read more
A survey released this week found eight out of ten cruisers still think Medicare covers them anywhere – and they are especially confused when on a domestic cruise. The Compare Travel Insurance poll found 82 per cent of Australians are unsure about whether Medicare covers them on a domestic cruise. Yet nearly half go on … Read more
The letter from an elderly lady was heartrending. Four days after she had booked a $9,462 cruise, her husband was taken to hospital with an infection. With nearly three months left to the travel date, she felt sure she would get her money back. But she was wrong. Emirates-owned Imagine Cruising said they would be … Read more
The travel insurance sector is braced for closer scrutiny on how it handles claims – and whether the fine print in contracts is fair to customers. The Australian Securities and Investments Commission is planning a review of the travel insurance market in the face of increased disputes, particularly over the use of exclusions for medical … Read more
She's the most specious ship yet from luxury line Oceania Cruises. James Sitters tells Rose Kelly and Peter Lynch what's on board the new class of ship, including restaurants, spas and suites.
