Royal Caribbean to offer Australian heroes free cruises on Spectrum next week

Spectrum of the Seas

Royal Caribbean is to move one of its newest and biggest ships to Sydney and offer free cruises to those who helped fight the bushfires from next Saturday. The two complimentary four-night coastal sailings on the Spectrum of the Seas will accommodate up to 7,000 guests across two cruises and will depart from Sydney on … Read more

Does your insurance cover you for coronavirus cancellations

Does your insurance cover you for coronavirus cancellations

Will your insurance cover a trip cancelled because of the coronavirus? With the world focused on the outbreak of the coronavirus, the impact is being felt on a wide scale throughout the travel industry. In particular, there has been much confusion about insurance for travellers, as many are unsure whether they are covered or not. … Read more

Royal Caribbean claims video shows how grandpa dropped toddler

Salvatore Anello and Chloe Wiegand

Royal Caribbean has taken the highly unusual step of outlining its allegations against the grandfather accused of dropping a toddler from a ship window, saying it could no longer “limit its expressions to those of sympathy and support.” The move comes as American TV stations continue to spread the controversial security camera video of the … Read more

Exclusive survey shows passengers want queue-beating perks halted

Exclusive survey shows passengers want queue-beating perks halted

So you queued with your kids for the ship’s blockbuster ride and, just as you reach the front of the line, a group swoops past and takes your place. You’ve just met a new class of VIP on your ship. They are guests who have bought the line’s priority access program, which features perks usually … Read more

Fears for Royal Caribbean cruise passengers as New Zealand volcano erupts

A picture of the eruption from @Littlejon_81 on Twitter

At least five people are dead, eight are missing and 31 people injured after Australian passengers from Ovation of the Seas were caught in a volcano eruption in New Zealand’s Bay of Plenty today. Australian Prime Minister Scott Morrison told the country to brace for “difficult news” as New Zealand confirmed there were no signs … Read more

Broken lifts, exploding toilets on the Splendor – how to avoid the horrors of an inaugural cruise

Carnival to add capacity for an extra 800 guests on the Carnival Splendor

As inaugural voyages go, Carnival Splendor’s arrival in her new home country appears to have been par for the course. On her way to Sydney from a two week dry-dock in Singapore, Splendor arrived in Darwin amid tales of an exploding toilet, grounded lifts and a passenger made to walk the plank for bad behaviour. … Read more