Quantum of the Seas passengers were left stranded portside in Brisbane after being denied a cabin after their eight-night South Pacific cruise was overbooked.
Thousands of passengers queue for hours in heat and humidity as they wait for just four catamarans to return them to Quantum of the Seas moored off Cairns.
The OnBoard team hears Tauck's river cruise expert Jerry Pilgrim reveal the secret test he uses to see if a line is really all-inclusive. Learn Jerry's simple test and how more Australians are discovering the Tauck difference.