Summary

A very positive experience overall. Guests particularly appreciated highlights such as Magnificent Cruise, Wonderful Staff, and a Great Transatlantic Cruise, among other positive aspects. However, some concerns were raised, including issues with the photo shop and fitness shop related to upgrade recognition, feeling nickeled and dimed, and dissatisfaction with certain cruise line practices. Despite these concerns, this cruise option is highly recommended by most passengers.

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Pros

• Many guests described their voyage as a magnificent cruise and a wonderful trip, praising the overall quality of the experience across multiple destinations and itineraries. Whether sailing across the Pacific or exploring closer to home, passengers found the journeys memorable and rewarding.
• The staff received consistent praise for their professionalism, warmth, and attentiveness. Guests frequently described the service as wonderful, with crew members going above and beyond to ensure a smooth and enjoyable holiday.
• Several reviewers highlighted Alaskan itineraries as particularly unforgettable. Descriptions like beautiful Alaska, relaxing Alaskan cruise, and incredible Alaskan cruise were repeated across multiple reviews, showcasing the scenery, wildlife, and calm sailing as major highlights.
• Other standout routes included the wonderful Baja cruise, a fantastic Pacific crossing, and an amazing Australia cruise. These itineraries were commended for well-chosen ports, scenic views, and well-organized shore excursions.
• Families especially appreciated the experience, calling it a fabulous family cruise and a great family vacation, noting plenty of onboard activities for all ages and a welcoming environment for multigenerational travellers.
• Guests also commended the cleanliness of the ship, with several mentioning that the vessel was super clean and well-maintained. Additionally, many noted the great food served on board, with a variety of dining options and consistently high quality across venues.

Cons

• Some passengers encountered issues related to onboard shops, including the photo shop and fitness centre, particularly around lack of recognition for upgrades or inclusions that were expected but not honoured.
• A number of reviewers felt nickeled and dimed, expressing frustration at frequent upselling or additional charges for experiences they assumed were included in the base fare.
• A few guests had a disappointing experience with Princess Cruises overall, citing a lack of responsiveness or dissatisfaction with how concerns were handled during the trip.
• Weather-related issues were also mentioned, including rainy conditions, port cancellations, and rough seas—especially in Alaska and transpacific itineraries. While many understood these were beyond the cruise line’s control, some felt there could have been better communication or alternative arrangements.
• Overcrowding was noted by a few travellers, with complaints that too many people on board made some public areas feel congested, especially during bad weather when everyone stayed indoors.

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