Cruise Passenger Readers’ Choice Awards 2024

The results of the Cruise Passenger Readers’ Choice Awards 2024 are in, shining a light on the finest cruise lines, ships, and experiences across the industry.

With over 4,000 votes cast from the readers of Cruise Passenger and Cruise & Travel magazine, these awards are the most important in the industry – because they the biggest verdicts from Australian and New Zealand consumers.

A New Era of Australian Cruising

This year’s awards highlight a transformative moment for Australian cruisers, who are increasingly gravitating toward smaller, more luxurious ships. Regent Seven Seas Cruises emerged as the standout performer, taking home the prestigious Best Ocean Line Overall and Best Luxury Line awards for the second year running.

Known for its all-inclusive experiences, Regent’s six-ship fleet stops at 550 ports worldwide. Voters praised the line’s “Epicurean Perfection” dining, exceptional service, and commitment to providing seamless, high-end travel experiences.

Steve Odell, Chief Vice President and Chief Sales Officer, and Lisa Pile, Vice President Sales & General Manager, Asia Pacific, accepted the award from Cannes, France.

“Winning these awards is a testament to our unwavering commitment to luxury and excellence,” said Odell, noting the line’s ability to adapt to traveller demands while maintaining its distinctive ethos.

Most Innovative Ship: Icon of the Seas

Royal Caribbean made waves with its groundbreaking Icon of the Seas, named Most Innovative Ship. As the world’s largest cruise ship, Icon of the Seas redefines ocean travel with its staggering 20 decks, capacity for 7,600 passengers, and unique attractions such as the AquaTheater with a 50-foot waterfall, Thrill Island’s six waterslides, and more than 40 dining venues.

Despite initial scepticism about its scale, Icon of the Seas has proved immensely popular, particularly among families and first-time cruisers.

Gavin Smith, Managing Director for Royal Caribbean Australia and New Zealand, described the ship as a game-changer: “The ship has reinvented the weekend getaway and positioned itself as a strong alternative to land-based resorts.”

Royal Caribbean also secured the Best Line for Activities award, further cementing its reputation as a leader in onboard entertainment and adventure.

Unparalleled Service and Shore Excursions

Luxury and personalised service defined Silversea Cruises’ triumphs this year. Winning Best Service and Best Shore Excursions, the line’s exceptional staff—including butlers and top-tier food and beverage teams—ensure an unforgettable onboard experience. Readers also applaud Silversea’s immersive shore excursions, which offer unique opportunities to explore the world’s most captivating destinations.

Philippa Walker, Silversea’s Marketing Director for Asia Pacific, emphasised the importance of these recognitions. “We’ve always been committed to delivering personalised luxury and world-class exploration, and these awards affirm that we’re exceeding expectations,” she said.

Adventure and Sustainability at the Forefront

In the adventure and sustainability categories, French line Ponant solidified its status as a pioneer. The line’s flagship, Le Commandant Charcot, the world’s only luxury icebreaker, exemplifies its commitment to sustainable exploration. Powered by electric engines, the vessel minimises its environmental impact while navigating polar regions, offering an eco-conscious way to explore some of the most remote and fragile environments on Earth.

Winning Best Adventure and Best Sustainability, Ponant’s dedication to adventure cruising remains unmatched. Charles Boutet, Director of Marketing and Communications, celebrated the double victory, highlighting the line’s Northwest Passage and Arctic itineraries as standout offerings. “Our ethos is to take guests where few have gone before while protecting these unique destinations for future generations,” said Boutet.

Culinary Excellence: Oceania Cruises

A perennial favourite for food enthusiasts, Oceania Cruises once again secured the Best for Food award, marking its sixth win in this category. Known for what it maintains is “Finest Cuisine at Sea,” the line continues to push culinary boundaries with offerings like onboard cooking schools and shore excursions to local markets.

Oceania also won Best Upper Premium Line, praised for its ability to balance luxury and value. The launch of Vista in 2023 and the upcoming debut of Allura in 2025 showcase the line’s commitment to innovation without compromising quality.

Jason Worth, Vice President International Sales, expressed gratitude for the recognition, noting that Oceania’s focus on personalized, high-quality experiences has struck a chord with modern travellers.

River Cruising Excellence

River cruising saw Avalon Waterways and Uniworld Boutique River Cruises taking top honours.

Avalon won Best River Line, recognized for its innovative “Open-Air Balconies” and flexible itineraries. Meanwhile, Uniworld claimed Best Luxury River Line and Best Accommodation, celebrated for its opulent ship interiors featuring bespoke furnishings, fine art, and luxurious amenities.

Alice Ager, Managing Director Australasia for Uniworld, highlighted the increasing appeal of river cruising to Australian travellers. “Australians are discovering the charm of river cruising, and we’re thrilled to be at the forefront of this growing market,” she said. Uniworld’s Nile cruises and Europe itineraries remain perennial favourites among travelers seeking culturally immersive and relaxing experiences.

Family and Wellness Travel

Family travel continues to thrive, with Disney Cruise Line winning Best Family Line for its magical onboard experiences that captivate guests of all ages.

Viking Cruises earned Best Wellness, with voters praising its serene spa environments and holistic wellness programs, perfect for travellers seeking rejuvenation at sea.

Luxury yachts

Scenic’s pioneering discovery Yacht Scenic Eclipse took out our new Luxury Yachts award with Ritz Carlton’s stunning collection hard on its heels.

Destinations and Australia’s favourite ports

In a surprise, Europe took out our Best Destination award beating Australia and New Zealand. Sydney was once again crowned Best Port, celebrated for its iconic harbour views and vibrant cruise terminal. As a gateway to some of the most exciting itineraries in the Southern Hemisphere, Sydney remains a favourite among international and domestic cruisers alike.

Runner up

And if there was a prize for best runner-up, Celebrity Cruises and its revolutionary Edge class proved popular, taking out four-second places.

Looking Ahead to 2025

The 2024 Readers’ Choice Awards underscore a pivotal moment in the cruise industry, with trends pointing toward greater demand for luxury, sustainability, and experiential travel. As Cruise Passenger prepares to celebrate its 25th anniversary in 2025, the focus remains on charting the industry’s evolution and bringing readers the latest insights into cruising.

Steve Odell of Regent Seven Seas and Charles Boutet of Ponant both highlighted the growing trend toward immersive, sustainable travel experiences. Similarly, Gavin Smith of Royal Caribbean noted the importance of family-friendly offerings and innovative onboard activities in attracting new audiences to cruising.



Best Cruise Line

HIGHLY COMMENDED: Viking

A viking ship sailing on the water


Viking is known for its smaller ships, destination-rich itineraries and cultural immersion. On board, modern Scandinavian design blends comfort with style. Its smaller vessels allow access to exclusive ports and the line is particularly praised by guests for its silver service and all-veranda staterooms.

WINNER: Regent Seven Seas

A group of friends on Regent Seven Seas

Considered the epitome of luxury cruising, Regent Seven Seas Cruises offers an ultra-luxurious experience, with state-of-the-art vessels and exceptional shore excursions in over 550 destinations from Arabia to the South Pacific. The fleet of six ships, each hosting fewer than 750 guests, boasts elegant interiors and art galleries at sea, featuring enormous tapestries, artworks by Picasso and Fabergé, and hand-cast bronze bonsai cherry trees. Regent’s Seven Seas Grandeur showcases an $11 million art collection, alongside stylish and sophisticated decor that promises a sense of opulence extending to every corner.

Guests will also find 503 sparkling crystal chandeliers, unlimited high-speed WiFi, and gourmet dining that spans modern French cuisine to Pan-Asian delicacies, with more than 130 dishes to sample. The ship offers specialist lectures covering topics from war history to winemaking, a state-of-the-art Culinary Arts Kitchen for cooking enthusiasts, and a high-tech spa featuring a zero-gravity wellness massage on a quartz crystal bed. 

Readers highlight the attentive butler service, regularly restocked mini-bar, complimentary laundry service and stunning styling as standouts.

The opulent Regent Suite, spanning more than 400 square metres, offers two lavish bedrooms (one with a four-poster bed), a marble-clad bathroom, a full dining and living room, three walk-in wardrobes, and a wraparound balcony complete with a heated whirlpool. Guests in the Regent Suite are treated to daily canapés, a personal butler, access to The Study (a private dining room for up to 12 guests), and a private car and guide for exploring onshore.


Most Innovative Ship

HIGHLY COMMENDED: Avalon Alegria

Avalon Alegria in Portugal

On a smaller scale but no less innovative, Avalon Alegria is a 102-passenger river cruise ship designed specifically for Portugal’s Douro River. The ship’s airy design, with panoramic windows and an open layout, gives it a bright, spacious feel. Avalon Alegria is especially known for its large cabins, with beds that face the water providing stunning views. The 37 Panorama Suites feature floor-to-ceiling windows that open up to 2.1 metres wide, turning the entire room into a balcony — a clever innovation that makes the rooms feel more luxurious and expensive. 

Smart deck plans and cosy hidden spaces add to the intimate charm of this standout river ship.

WINNER: Icon of the Seas

A couple on Icon of the Seas

First introduced in 2016 and launched in November 2023, Royal Caribbean’s Icon of the Seas is truly a game-changer. It represents something different to everyone: a thrilling escape for passengers, an economic boost for ports, a second home for crew and a post-pandemic success story for Royal Caribbean International. To those involved in its design and construction, this 250,000-ton ship, the largest ever built, is a floating innovation lab.

The ship boasts features never seen at sea on this scale. Its highlights include the largest waterpark at sea, with six waterslides, as well as nine whirlpools and seven pools, including the first-ever suspended infinity pool on a cruise ship. With 40 dining options and eight distinct “neighbourhoods”, passengers can tailor their cruise experience like never before.

Iconic structures like the AquaDome, the largest glass and steel structure ever lifted onto a ship, and The Pearl, a massive steel sphere weighing more than a Boeing 747, push the boundaries of cruise ship design. Technological innovations include excess cold from the ship’s 4000-cubic-metre LNG tanks assisting air-conditioning, and heat recovery systems aiding freshwater production. The ship’s size is equally impressive: at 365 metres long, with 20 decks (18 for guests), it can accommodate 5610 passengers at double occupancy, or up to 7600 at full capacity, making it the largest and most advanced cruise ship afloat.


Best Luxury Cruise Line

HIGHLY COMMENDED: Silversea

Silversea with the Tower of London


Silversea has a long history in small-ship luxury cruising. Founded in 1994, the line celebrates its 30th anniversary this year. Silversea takes pride in offering an all-inclusive experience where guests enjoy free-flowing premium wines and spirits, gourmet cuisine and butlers for every suite. There are just 350 suites on its largest ships, which can berth right in the heart of exceptional destinations. Silversea has a fleet of 13 ships and its newest is Silver Ray, launched in 2024 as a sister ship to 2023’s Silver Nova

WINNER: Regent Seven Seas

A couple on Regent Seven Seas

Once again, Cruise & Travel readers have voted Regent Seven Seas Cruises (RSSC) the best luxury ocean cruise line. It comes as no surprise as all RSSC ships deliver style, class and sheer luxury from bow to stern. Regent also takes pride in offering an all-inclusive experience – everything is included from fine dining, top-label champagne and beverages to shore excursions and concierge assistance. In fact, it is often said once you board your Regent ship you can forget about carrying your credit card with you – simply lock it up in your suite safe. No matter which suite you book from the rock star Regent suite at 412 square metres to the deluxe veranda suite at 28.6 square metres, you will find unrivalled space. You’ll also find a generous-sized balcony in 99 per cent of suites across the fleet.

When the line debuted its sixth ship, Seven Seas Grandeur, last year, its catch cry was Heritage of Perfection – keeping with tradition to deliver jaw-dropping luxury and design. Star attraction was the ship’s art collection, with a Fabergé egg taking centre stage and custom-made bronze and hand-cast glass bonsai cherry tree sculpture at the front of Pacific Rim, the ship’s pan-Asian speciality restaurant.

Guests will never go hungry on board Seven Seas Grandeur. More than 130 new dishes are on the menu from the ship’s signature main restaurant, Compass Rose, to Prime 7 – the elegant steakhouse.

Grandeur’s sister ship is Seven Seas Splendor, launched in 2020. There’s also Seven Seas Explorer (2015) billed as the Most Luxurious Ship Ever Built. The remaining three older ships include Seven Seas Voyager, Seven Seas Mariner and Seven Seas Navigator. The three newest ships can each accommodate 744 guests.


Best Upper Premium Line

HIGHLY COMMENDED: Viking

A Viking ship on the sea

The ‘thinking person’s cruise’ line with no kids and no casinos is very popular among Cruise & Travel readers. Expect sleek Scandi-type interiors, a neutral palette and understated staterooms on destination-focused cruises that promise culturally enriching experiences. Don’t miss the decadent afternoon tea in the glass-roofed Wintergarden or dine in the fresh sea air at the revolutionary Aquavit Terrace. Traditional Italian cuisine awaits in Manfredi’s or enjoy elegant food and wine pairings at the stylish Chef’s Table.

WINNER: Oceania Cruises

The dining room on Oceania Cruises

There’s a fine line between a premium cruise and an upper premium one. In the case of Oceania Cruises, it’s all about food and the cuisine served on board. While Oceania is not as all-inclusive as many luxury lines, you will find delectable options included in your fare. Food is the star on board, hence the line’s catch-cry of the “finest cuisine at sea”. The line’s newest ship, Oceania Vista, has an amazing 12 dining options including new venues such as Aquamar Kitchen, concentrating on healthy eating, and Ember, featuring American cuisine. Vista regularly holds wine-pairing dinners and tastings. It also has the amazing Culinary Center, a state-of-the-art cooking school where guests can learn the tricks of the trade from expert chefs at their own private cooking station. 

The ship claims to have the most spacious standard staterooms, and Ralph Lauren furnishings give a wholesome yet elegant feel to its suites. Vista also has six staterooms dedicated to solo travellers, which offer private balconies and access to the exclusive Concierge Lounge. Vista can accommodate 1200 passengers, which the line considers its ‘sweet spot’ – perfect for cruising the Mediterranean where larger ships are finding resistance to the impact that thousands of guests can have on local communities. 

Next year, Oceania will debut Allura, a sister ship to Vista and the eighth ship in its fleet. Allura will take mixology to the next level with new cocktail experiences, including partnerships with iconic brands, and innovative techniques like flavoured smoke bubbles and low- or no-alcohol recipes.


Best Premium Line

HIGHLY COMMENDED: Celebrity Cruises

Celebrity Apex in the Norwegian fjords

Part of the Royal Caribbean family, Celebrity Cruises is a worthy runner-up this year. With three ship classes – Millennium, Solstice, and Edge – Celebrity wants to reimagine what a premium cruise can be. Its Edge-class ships, in particular, feature cutting-edge designs, including Infinite Verandas, which eliminate the traditional balcony to create a more spacious cabin layout.

Celebrity Cruises is also lauded for its premium dining options and the culinary experience on board is top-tier, with four main dining venues on Edge-class ships. 

WINNER: Princess Cruises

A couple on a Princess ship

Defining a “premium” cruise line can be a bit confusing, but it generally refers to large ships, though not the mega-ships you might find in the Contemporary category. Premium lines offer similar itineraries yet their focus leans more towards creating a luxurious experience rather than appealing to the budget-conscious. Due to their size, these ships often dock further from city centres, unlike smaller luxury vessels, but they will also visit more exotic destinations.

Princess Cruises has secured the top spot in our People’s Choice Award for premium cruise lines this year for many reasons. While structurally similar to other premium lines, Princess has a distinctive aesthetic that sets it apart. It excels at blending classic and modern luxury, offering an elegant mix of traditional and contemporary design.

Our People’s Choice survey reveals that Princess Cruises is particularly popular among families with older children, multigenerational families, solo travellers and couples seeking a romantic escape. The atmosphere on board is quieter and more mature, with fewer young children and no waterslides at the pools. A standout for readers was the large Japanese onsen on Diamond Princess, along with the comprehensive wellness offerings at the Lotus Spa. Princess Cruises consistently delivers a sophisticated yet relaxed experience, offering a refined approach to premium cruising.


Best Line for Families

HIGHLY COMMENDED: Royal Caribbean

A family on Royal Caribbean


With big, resort-style ships just made for play, Royal Caribbean offers cruises curated for families and multigenerational groups. The large stock of connecting staterooms and unique configurations attract families of all sizes, especially those with older kids. The comprehensive Adventure Ocean Youth Program on board keeps kids entertained with age-appropriate activities. Then there are the waterparks, skydiving and surf simulators, rock-climbing walls, ice-skating rinks, dodgem cars, sports courts, teen-only nightclubs, karaoke rooms and cutting-edge arcades. 

WINNER: Disney Cruise Line

Goofy on Disney Cruise Line

With all five ships in Disney Cruise Line’s cleverly themed fleet built for maximum family fun, it’s no surprise to see DCL take out our Best Line for Families award for the third year in a row. The distinctive Disney design language has given these ships a great deal of personality, starting with the Mickey Mouse-inspired colours that bring the vessels to life with a black hull and white superstructure, gold trims and giant red funnels.    

With a sixth ship, Disney Treasure, making its debut at the end of 2024, the line has an increasingly large scope for kid-friendly activities including Disney-themed parties, activities, interactive dining experiences and meet-and-greet sessions with all the studio’s iconic characters. DCL’s kids’ program caters for children aged three to 12, tweens and teens, providing numerous age-appropriate clubs, hangouts and activities. Group babysitting and playtime are available for babies six months and older, and there are also family lounges and arcades available on all ships. 

When it comes to keeping the entire family satisfied, Disney Cruise Line keeps the brand’s legacy alive. 


Best Contemporary Line

HIGHLY COMMENDED: Royal Caribbean

Friends in the spa on a Royal Caribbean ship


Royal Caribbean boasts the world’s biggest ships, so all eyes were on the cruise line in January 2024 when the 7500-guest Icon of the Seas set sail. The adventurous behemoth is the first in the line’s new Icon Class and features the largest water park at sea plus its own biodiverse Central Park with more than 33,000 live plants. Royal Caribbean’s dramatic scale builds on fantastical features that make these giant ships endlessly exciting, from rock-climbing walls and ice-skating rinks to indoor skydiving, surf simulators and dodgem cars. 

WINNER: Norwegian Cruise Line

Norwegian Cruise Line in Sydney Harbour

Although it dates back to 1960, Norwegian Cruise Line has a commitment to modernity and lavish contemporary design, as well as value-driven features for all budgets. NCL’s fleet of 19 world-class vessels regularly turn heads at the most coveted ports, owing to the vibrant design of each ship’s hull and imposing silhouette cut by gems like the fresh Norwegian Viva and the striking Norwegian Sun, a favourite with Australian cruisers. 

Innovative accommodations within the swanky Haven promise privacy and luxury on a budget-conscious vessel. There’s fun aplenty with industry-first features like competitive go-kart tracks on Viva, Prima, Bliss, Encore and Joy, where guests can reach speeds of up to 50 kilometres per hour while looking out over some of the world’s most majestic locations. 

Viva, the line’s latest ship, is the perfect picture of contemporary cool with a dynamic food hall where you order from iPads and a cutting-edge galaxy pavilion with futuristic games, virtual-reality titles and escape rooms. Given Norwegian’s pioneering pedigree, we can’t wait to see what’s new onboard Norwegian Aqua when it’s delivered in March 2025. 


Best Adventure Line

HIGHLY COMMENDED: Scenic Expedition

Scenic Eclipse with penguins


The two Scenic Eclipse Discovery Yachts are all about the views, with state-of-the-art Swarovski telescopes in the Observation Lounge and binoculars in every suite. Cruise & Travel voters raved about the opportunity to take to the skies in one of two onboard helicopters or dive beneath the surface in the unique submersible. A fleet of Zodiacs ensures guests can venture into the heart of every destination, while kayaks and stand-up paddleboards allow for close encounters with nature.

WINNER: Ponant

Tribal mask Papua New Guinea

In a time when it feels like every corner of the globe has been mapped, Ponant proves there are still remote places to discover. In September 2024, Ponant’s luxury hybrid-electric icebreaker, Le Commandant Charcot, took scientists and passengers to the “North Pole of Inaccessibility” — a stretch of the Arctic that had eluded explorers for nearly a century and where no human had ever dropped anchor.

What made Ponant the winner here is its nexus of luxury and small-group adventure, offering intimate voyages with only about 250 guests. These journeys take travellers to some of the world’s most challenging yet stunning destinations, including the Arctic, Iceland and Greenland, areas difficult to visit with any degree of comfort. Closer to Australia, Ponant crafts unique itineraries in the South Pacific and Papua New Guinea.

Ponant’s all-inclusive voyages feature expedition activities, superb cuisine and a touch of French elegance. Despite the rugged locations, onboard accommodations are sumptuous, with indulgent spas, multiple dining venues and unique underwater lounges. Smaller than the majority of cruise ships, Ponant’s vessels can access polar regions and boutique ports where larger ships can’t go.


Best Line for Yachts

HIGHLY COMMENDED: Ritz-Carlton

The Ritz-Carlton Yacht


As the first luxury hotel brand to take to the seas, the Ritz-Carlton Yacht Collection has redefined yacht cruising. Its first ship, Evrima, carries just 298 passengers, but has five restaurants and six lounges. The second ultra-luxury superyacht, Ilma, launched in September 2024 and Luminara will follow in 2025. The Ritz-Carlton fleet provides delicious, indulgent luxury, and claims the highest space-to-guest ratio at sea plus a crew-to-guest ratio of 1:1.2.

WINNER: Scenic

Scenic Eclipse Antarctica

Scenic excels in delivering a yacht-like experience with personal touches and exceptional service. Known for its all-inclusive approach, the atmosphere on board is one of casual sophistication, with attentive yet discreet hospitality. 

Scenic’s expansion from river cruising into ocean and expedition cruising has been met with acclaim, particularly for its adventure-focused vessels, Scenic Eclipse and Scenic Eclipse II. Readers called out their helicopters, submersibles, inflatable trampolines, floating hammocks, stand-up paddleboards, kayaks and Seabobs that allow guests to experience adventure in style.

Features like the open-bridge policy, which invites guests to visit the captain whenever they wish, and the dynamic positioning system that allows access to remote, untouched beaches without needing to drop anchor, provide unique experiences that larger ships just can’t offer.

One of Scenic’s key differentiators is the advanced technology on board its yachts. The recently launched Triton 660/9 AVA submersible, Scenic Neptune II, descends up to 100 metres below the surface and features a transparent acrylic hull, offering guests a 270-degree view of the underwater world. 

Additionally, Scenic’s commitment to sustainability is evident, with new eco-friendly technologies and green-certified furnishings that ensure passengers can enjoy their cruise with minimal environmental impact.

Scenic’s sister brand, Emerald Cruises, has also made waves in the yacht cruising sector, launching two stylish 100-passenger vessels.


Best River Line

HIGHLY COMMENDED: Viking

A Viking river ship

In Europe’s rivers, Vikings are a dominant fixture. The distinctive longships are spacious, with full-sized balconies and the largest suites in Europe, and have been carefully engineered to get you closer to the destination. In the US, Viking Mississippi has been purpose-built for its river and accommodates 396 guests in 193 staterooms. Viking also operates six ships on the Nile, with four more to be delivered by 2026, each carrying just 82 guests in Scandi-chic style.

WINNER: Avalon Waterways

A couple on an Avalon Waterways ship

For the third year running, Cruise & Travel readers have voted Avalon Waterways the winner of the Best River Cruise Line category. Readers consistently raved about the exceptional accommodations on board, like the Panorama Suites with floor-to-ceiling windows that turn the living room into an open-air balcony. The beds are positioned to face the windows rather
than a wall, making for stellar views from the moment you open your eyes. Avalon suites are, on average, more than 30 per cent larger than the industry standard. 

Because no two travellers are alike, Avalon offers guests the ability to customise their excursions to suit their taste and pace. So, whether you are sailing on the Danube, Rhine or Moselle, you can take advantage of Avalon’s special-interest shore excursions catering for active travellers. You could even hop on one of the bikes or e-bikes and ride to the next town to meet the ship.

Onboard cuisine is prepared by Avalon’s executive chefs, who serve up decadent four-course dinners paired with complimentary wine and beer.

The line has introduced the Avalon Fresh menu where guests can opt for energising juices at breakfast, specially crafted salads at lunch and high-protein plates at dinner. There are also vegetarian and vegan choices at every meal. 

Avalon sails all over the world, with 14 river ships in Europe, one in Asia, one in Africa and two in South America. There are also special interest itineraries that cater to your passions, ranging from wine appreciation and gardening to beer tasting and photography.


Best Luxury River Line

HIGHLY COMMENDED: Scenic

Scenic ship on the river


When it came to our runner-up Scenic, it was the shore days that shone. Wineries, castles, distilleries, walking tours, truffle hunting. Ships even have a clutch of 20 e-bikes that they keep on board for guests to explore. In the evenings, be captivated by signature Enrich events like a string quartet performance at a chateau or an after-dark visit to the magnificent Bassins des Lumières in Bordeaux. Readers also called out the quality of the chefs aboard, praising skills that you would find in world-class restaurants. In the cabins, readers loved the Scenic Sun Lounge, a unique all-weather balcony that opens the entire space.

WINNER: Uniworld

Butler on Uniworld

Again and again, our readers called out the luxurious features of the Uniworld ships, most specifically the opulent décor. Velvety padded walls, fabulously erupting potted orchids, original artworks, seating as studded with buttons and tassels as a Victorian crinoline. Floors of gleaming tiles, walls clad in polished wood and brass. Wrought-iron balustrades, armchairs plump as marshmallows. Corridors are marvellous, with Impressionist-style oil paintings in gilt frames. These are ships that make a statement, where a day on board isn’t a travel convenience but an experience in itself.

Though the suites may be more compact than some others in this category, all are beautifully appointed. Fabulous finishes, fine fabrics, a feeling of grandeur and a fully stocked minibar. They are immaculate, with two housekeeping visits a day, and the Savoir bed and sheets will ruin you for anything else.

Onboard dining has always been a big focus for Uniworld. Breakfast and lunch are taken buffet style, while evenings feature four-course meals. The food and drink is fresh, delicious and plentiful, and always curated to reflect the itinerary. All but the most premium beverages are included in the cruise fare. 

As well as beautiful ports and guided walking tours, our readers also spoke highly of their fellow passengers – which is unusual. “In this atmosphere, we were surrounded by like-minded individuals who appreciated this experience. We made many new friends.”


Best Line for Food

HIGHLY COMMENDED: Celebrity Cruises

A seafood tower on Celebrity Cruises


Celebrity Cruises continues its strong showing for gourmands in 2024 with a compelling collection of upscale dining venues. The cruise line’s imaginative spread of restaurants and bars has long been a favourite of Cruise & Travel readers, best represented by the epic 29 food and beverage experiences on board Celebrity Edge. Not only do you have the complimentary offerings of Normandie, Tuscan, Cosmopolitan and Cyprus, as well as the uber-stylish Eden Cafe and poolside Mast Grill, there is also the unique Magic Carpet, a cantilevered floating platform that can reach as high as 13 stories above sea level. The unrivalled variety is unlike anything else at sea.

WINNER: Oceania Cruises

A good spread on Oceania Cruises

Cruise & Travel readers have their clear favourites, and when it comes to dining, the obvious choice is Oceania Cruises. This Upper Premium cruise line has been voted the Best Line for Food for seven years in a row. But that’s to be expected when you’re serving “the finest cuisine at sea” and constantly refining your overall offering in the endless pursuit of culinary excellence. 

Oceania frequently updates the menus across its many prestigious, highly regarded restaurants, which are all included in the fare (apart from select wine-paired dinners on Oceania Marina and Riviera). The sense of dynamism is a big reason why readers love dining on an Oceania cruise, whether that’s fleet favourites like the Asian-inspired Red Ginger and Italian Toscana, or new concepts like Aquamar Kitchen, which has been added to Oceania Marina after debuting on Vista in 2023. New ship Allura will make its debut in 2025 with a new culinary venue, Crêperie, serving French-style crepes, Belgian waffles and ice-cream sundaes.

The gourmet experiences continue with best-in-class, hands-on cooking classes in the Culinary Centre, found on Riviera and Marina, and signature Culinary Discovery Tours ashore. Each edible innovation ensures Oceania stays the frontrunner for foodies.


Best for Activities

HIGHLY COMMENDED: Disney Cruise Line

Toy Story character Jessie with child


With decades of experience captivating audiences, Disney’s fleet offers magical experiences for the young and young at heart. Start the day with character breakfasts, enjoy afternoon tea with Snow White, and continue the fun into the evening with lively performances of Disney classics like Beauty and the Beast and Frozen. There are also plenty of spaces where the grown-ups can relax and escape, like an adults-only pool and sun deck for quiet downtime, and a cluster of 18+ venues that open after 9 pm, including pubs, champagne bars, live-music lounges and nightclubs. 

WINNER: Royal Caribbean

Woman zipling on Royal Caribbean

In a highly competitive market, cruise lines are working harder than ever – not only to get people on board, but to keep them happy while they’re there. Royal Caribbean took the top spot for onboard activities this year by going beyond the traditional offerings with sky-high adventures and cutting-edge digital experiences.

Our readers mentioned one-of-a-kind experiences like surfing on the FlowRider simulator and skydiving in the iFly wind tunnel, as well as multiple sports courts, zip lines, rock-climbing walls, ice skating rinks, dodgem cars, mini golf and augmented-reality adventures.  Royal Caribbean is the only cruise line to feature ice-skating shows and spectacular acrobatic water performances in its AquaTheater, found on Oasis-class vessels. 

Readers mentioned other unforgettable experiences that can’t be found on your everyday cruise, like robotic bartenders and Broadway-quality productions of Mamma Mia! and Grease across the fleet. The Two70 venue on Quantum-class ships is another standout, combining robotics, aerial performances and virtual concerts to deliver a multi-sensory spectacle.

Allure of the Seas’ Comedy LIVE and Symphony of the Seas’ The Attic offer late-night comedy sets that rival those of New York’s top clubs. Stay up late for interactive shows like Love and Marriage, Battle of the Sexes and the famously wild Quest game show.


Best Line for Service

HIGHLY COMMENDED: Regent Seven Seas

Regent Seven Seas woman and man with chef


Regent Seven Seas Cruises offers equally high standards of service and the entire crew will know your name before the cruise ends. Whether arranging your ideal dining setup, booking shore excursions, or ensuring your suite is perfect, Regent staff really are dedicated to making your stay as comfortable as possible. Guests staying in Penthouse Suites or higher benefit from a personal butler, expertly trained to provide a seamless luxury experience.

WINNER: Silversea

Woman in cabin on Silversea

Service is at the heart of the Silversea experience. The luxury line is known for its exceptional hospitality, with a staff-to-guest ratio close to 1:1, creating a level of attention that’s rare among even the most exclusive cruise lines.

While many claim to prioritise customer care, Silversea takes it to the next level, offering personalised butler service in every suite. You’ll also benefit from twice-daily housekeeping and attentive butlers who cater to almost any request. Want a cheese platter with wine? Or perhaps freshly popped popcorn for a movie night in? Your butler is happy to oblige. If you’re celebrating a special occasion, let the crew know. They take pride in making these moments special and they’ll go out of their way to help you celebrate. Your butler will stock your suite with your choice of beverages and pillows, and even set your breakfast table with a white tablecloth and full silverware.

Though great service can never be guaranteed, the intimate size of Silversea’s ships and their luxury price point create an expectation of highly personalised and thoughtful care. The staff are proactive, not just reactive, ensuring your preferences are remembered – whether it’s your go-to cocktail by the pool or your breakfast coffee. From carrying your buffet plate to escorting you to your table, Silversea’s crew elevates the cruise experience to a level comparable to that of a five-star hotel.


Best Line for Entertainment

HIGHLY COMMENDED: Royal Caribbean

The Aqua Theatre on Royal Caribbean


From Broadway-style musicals to shows on ice and water, Royal Caribbean’s ambitious entertainment program is boundless. Hop on board Harmony of the Seas to catch a showing of Grease before heading to the AquaTheater for The Fine Line. Or perhaps you’d rather dive head first into the many shows on board Icon of the Seas, from the highly advanced Aquadome with its shape-shifting waterfalls and dazzling light displays to masterful performances at the Dueling Piano bar. 

WINNER: Norwegian Cruise Line

Jersey Boys production on NCL

There’s never a dull moment on a Norwegian Cruise Line itinerary. With a passion for high-octane entertainment, Norwegian maintains its reputation for glitz and glamour with captivating aerial acrobatics performances, Broadway-style shows and musicals, comedy clubs, live music, dance and interactive game shows. 

The fleet’s cutting-edge entertainment is made possible by state-of-the-art theatres and dedicated in-house production teams. Big name shows come straight from the stage, like Jersey Boys, Six and Beetlejuice. Sing along to The Choir of Man, a high-energy music-and-dance show; feel the beat of Burn the Floor’s Latin dance spectacular; or hear all your favourite artists in the Vegas-style Legends in Concert, the longest-running tribute show in entertainment history. 

There’s an equal focus on live comedy, music and themed parties that keeps NCL brimming with activity
so guests have something fun to do each night at sea. Step back into the days of The Beatles at the Cavern Club, get in the cruise mood at the famed Sailaway Party on the pool deck, or dance the night away under the stars at H2Glow.


Best Line for Wellness

HIGHLY COMMENDED: Celebrity Cruises

Yoga onboard Celebrity Cruises with two women


Celebrity Cruises came in a close second this year. A collaboration with renowned designer Kelly Hoppen created a sophisticated and calming environment aboard Celebrity Edge and Apex. With over 120 treatments available, it breaks new ground in cruise wellness. The Sea Thermal Suite offers eight unique experiences, including the Crystalarium, where warmth and healing energies emanate from an amethyst centrepiece. Hot yoga classes are available or relax on the Spa Wave MLW Amphibia table, designed for light therapy and muscle recovery.

WINNER: Viking

Viking wellness and woman in the spa

Imagine starting your day with an oceanfront jog, followed by a Pilates session overlooking the waves and, later, a consultation with a nutritionist. Wellness cruises are booming and, according to Cruise & Travel readers, Viking leads the way with its holistic offerings. The Nordic Spa nurtures the body with traditional Scandinavian rituals that promise complete relaxation and revitalisation at sea.

At the core of the experience is the Thermal Suite, offering everything from a thalassotherapy pool to heated ceramic loungers, creating a serene space for passengers to unwind. Jump between the steamy sauna and the icy snow room, where authentic flakes float down from above. The hot/cold cycle not only rejuvenates the body but is also believed to boost energy levels and promote weight loss. This is followed by invigorating dry skin brushing with birch twigs. 

Cupping therapy after a sauna enhances the relaxation process, while a Swedish deep-tissue massage works wonders to release tension and improve circulation. The spa’s design, featuring authentic Nordic ash, pays homage to Norse mythology and the legendary Yggdrasil tree, said to connect the heavens and earth.

Unlike many cruise lines, Viking includes access to premium services like the Thermal Suite as part of its standard offerings, without any extra fees. (Though you will have to pay for treatments.)


Best Line for Accommodation

HIGHLY COMMENDED: Celebrity Cruises

Celebrity Cruises suite

Be it a stateroom, suite or villa, it’s hard to be disappointed with any accommodation on a Celebrity Cruises ship. A generous sense of space and wide range of options has given this premium cruise line a distinct edge in the industry, offering larger living areas, bigger bathrooms and a king-size bed in 99 per cent of cabins. One need only look at top-tier options like the Iconic Suite, with its floor-to-ceiling windows, or the two-storey Edge Villa on Celebrity Ascent to really get a sense of this cruise line’s design prowess, favouring elegant, light-filled spaces with a comprehensive set of creature comforts and in-room automation.

WINNER: Uniworld

Uniworld accommodation with couple on the bed

Owing to its boutique sensibilities, Uniworld’s great range of lavish suites has seen the cruise line named the Best for Accommodation in 2024. The individuality and design-forward approach means suites transform according to destination, maintaining an effortlessly chic aesthetic elevated by a generous sense of space. 

This imaginative and seamless way of connecting vessels to their destinations is a concept that’s obviously played close to the hearts of Cruise & Travel readers, adding a lovely sense of place to the company’s many different itineraries across Europe, Africa, Asia and South America. 

Still, the high degree of detail and careful design is only half the story, with immaculate service also a major reason why Uniworld’s accommodations are considered in a league of their own. The exceptionally comfortable Savoir Beds, all-marble bathrooms and daily restocked minibars are lifted by exceptional service: the result of butlers trained at England’s prestigious Ivor Spence Butler School. 

Depending on your suite category, extras such as espresso machines are also included, adding to the highly considered experience that Uniworld curates so well. Whether it’s the S.S. Antoinette’s swathes of Brazilian marble or the new S.S. Victoria with its signature French balconies, it’s clear Uniworld’s offering has struck a chord with our readers. 


Best Line for Shore Excursions

HIGHLY COMMENDED: Ponant

Polar bears on a shore excursion


Taking the runner-up spot is Ponant, celebrated for its remarkable itineraries and immersive experiences, particularly aboard renowned icebreaker Le Commandant Charcot. Readers highlighted the unique combination of expedition and excursion formats, where bilingual naturalists lead Zodiac adventures, ensuring all guests are engaged and informed. With a maximum of 250 passengers, the intimate atmosphere also allows for agile and personalised shore excursions. Ponant makes it easy to pre-book included and optional experiences up to two months before your cruise. Guests appreciated the thoughtful design of Ponant’s excursions, which blend cultural immersion with adventure.

WINNER: Silversea

Wine tasting on a Silversea shore excursion

Silversea emerged as the clear winner in the Best Line for Shore Excursions category for this year’s awards. Readers consistently praised the line for its booking process: once your cruise is confirmed, you can select excursions right away, regardless of your sailing date, and each port features at least one included shore excursion.

With groups capped at just 25 people, each excursion promises a more intimate and well-organised exploration. A great tip one reader shared was that all Silversea’s daily activities, including the ones you have personally reserved, will appear on your TV every day, so make sure to check them. “Don’t just assume the message is an ad for a future cruise,” she warns. If there has been a change to your reservations or a special notice about a shore excursion, that’s where you’ll find it first. 

On expedition ships like Silver Cloud, passengers are grouped for Zodiac excursions right from the outset, fostering a sense of camaraderie. Readers raved about the attentive and knowledgeable expedition teams, with a few calling them the highlight of their journey. 

With an impressive staff-to-guest ratio, you get the feeling of having a personal guide with you to explore the most remote corners of the world, from the diverse wildlife of the Galapagos to the breathtaking icebergs of Antarctica.


Best Line for Sustainability

HIGHLY COMMENDED: Aurora Expeditions

Aurora Expeditions in Antarctica


Polar travel expert Aurora Expeditions achieved B Corp certification earlier this year, validating the cruise line’s commitment to sustainability. The purpose-built Greg Mortimer and Sylvia Earle vessels doubled down on eco-friendly features like anti-fouling coating to increase fuel efficiency and minimise adverse environmental impacts; the use of biodigesters to turn food waste into water; and a cutting-edge Ulstein X-BOW to support better energy efficiency, lower speed loss and acceleration levels. In 2025, Aurora Expeditions will introduce the ship Douglas Mawson, which will be another strong addition to the cruise line’s sustainability banner as it leads the charge in high-tech features. 

WINNER: Ponant

Expedition leaders with Ponant

Is it any surprise that Cruise & Travel readers named Ponant the Best Line for Sustainability in 2024? The ultra-luxury French company led the industry earlier this year when it became the first-ever maritime cruise line to earn Green Globe certification, pointing to advanced sustainability initiatives and industry-leading eco-friendly innovations.

The accolade was bestowed upon 12 of Ponant’s 13 vessels, including all four sister ships in the acclaimed Le Boréal series, all six Ponant Explorers, sailing yacht Le Ponant and the cruise line’s impressive Le Commandant Charcot, a revolutionary hybrid-powered luxury icebreaker that was launched in 2021. The ship hosted 31 scientific missions in 2023 to support research into marine ecosystems and environmental changes. 

Ponant is committed to reducing its environmental footprint, and developing new power sources for its ever-more-efficient vessels. Since 2019, the entire Ponant fleet has been getting by on low-sulphur marine gas oil with sulphur content 13 times lower than current maritime standards.

Over the next few years, Ponant will introduce special catalytic systems across its entire fleet to significantly reduce carbon oxide emissions. The company also promises to deliver a ship designed for zero CO2 equivalent emissions with its Swap2Zero project, forming a large part of its efforts to reach net-zero emissions by 2050. 


Best Cruise Port

HIGHLY COMMENDED: Brisbane

The city of Brisbane with sing

Brisbane International Cruise Terminal (BICT) made a strong debut in June 2022, earning it the highly commended award. The Queensland capital has long been a top-ranking container port, but this $177 million terminal means it can welcome even the largest cruise vessels. 

Just 15 minutes from the airport and 30 minutes from the CBD, BICT offers convenience for travellers. And while Sydney may boast scenic harbours, Brisbane is stealing the spotlight when it comes to nightlife, so plan an extra evening in the city for some after-hours fun.

WINNER: Sydney

Sydney Harbour with cruise ship

For the third consecutive year, Sydney takes the crown in this category. There’s nothing quite like sailing into Sydney Harbour to spark a lasting appreciation for its breathtaking natural scenery, vast waterways and iconic skyline. The harbour is safeguarded by Sydney Harbour National Park, which preserves the islands, coastline, wildlife and ancient Indigenous heritage.

The city’s top attractions are set right beside the state-of-the-art Overseas Passenger Terminal at Circular Quay, where most large cruise ships dock. Stroll to the Sydney Harbour Bridge and Sydney Opera House, catch a ferry to Manly and Taronga Zoo, or jump on the sleek new light rail to travel along historic George Street into the heart of the city. Smaller vessels are welcomed at White Bay in the inner harbour, just a short taxi or shuttle ride from the city centre. Docking here means you’ll also get the unique experience of sailing beneath the Sydney Harbour Bridge.

Sydney Harbour is always buzzing with major events that capture both local and international attention. On New Year’s Eve, Sydneysiders flock to the harbour foreshore to watch the world-famous fireworks display. Boxing Day brings another spectacle, with onlookers gathering to cheer on the Sydney to Hobart Yacht Race, a gruelling 628 nautical mile journey. The harbour also shines in winter, as Vivid Sydney lights up its shores throughout June.


Best Destination for Cruising

HIGHLY COMMENDED: New Zealand

Seals in New Zealand

In 2024, the Cruise Lines International Association ranked New Zealand as one of the top destinations for Aussie cruisers. And our readers agree. NZ has long been a beloved destination for ocean-going explorers. In fact, up until the 1960s, most travellers still arrived in the country by sea. Today, more than 25 cruise ships visit its shores each year. The country’s 15,000 kilometres of stunning coastline, jewel-like islands and breathtaking landscapes offer a diverse range of natural beauty, perfect for exploring by sea.

WINNER: Europe

Traditional fishing boats in Marsaxlokk Malta
Traditional fishing boats in Marsaxlokk Malta

Europe stands out as a cruise destination for its rich diversity, offering something for every traveller. Whether you’re sailing around the azure waters of the Greek Isles, visiting medieval harbours in the UK, or exploring the scenic landscapes of Scandinavia, Europe’s ports provide once-in-a-lifetime experiences. Cruising in Europe offers access to both iconic cities and off-the-beaten-path treasures, found on unique, immersive itineraries.

Choosing a cruise in Europe simplifies travel logistics in a sprawling continent with a multitude of borders. With most major lines, you can pre-book excursions when you reserve your cruise, giving you the flexibility
to plan your days in advance or venture out on your own. In terms of value, European cruises are often more affordable than traditional land travel. Even luxury cruise lines can yield a lower price per night than five-star hotels, with additional perks and exclusive excursions – plus no need for costly transfers.

Each day in Europe brings inspiring experiences, with new ports and new adventures just over every horizon. One evening, you could be watching the sunset over Naples, then the next morning awake to the sight of Sicily’s Mount Etna. Feast on fresh seafood in Brittany, then join the jet set on the beaches of the Côte d’Azur.

In the Mediterranean, explore Greece, Croatia, Italy and Spain, or focus on the Baltic nations along the Adriatic. Northern Europe also beckons, with routes covering England, France, Scandinavia and Iceland.