Cruise line offers retiree her money back, but Webjet won’t confirm she’ll get it

Maree Curtis aboard her cruise

Maree Curtis and her partner had booked their holiday of a lifetime to celebrate retirement – flights with Air Canada; a rail trip on the Rocky Mountaineer and an Alaskan cruise aboard the Celebrity Solstice. Then along came COVID-19, and like thousands of others, the couple saw their $20,000 dream evaporate before their eyes. But … Read more

Princess Cruises reveals Australian 2022/23 season and offers 40% off some itineraries

Ocean Medallion screens

Princess Cruises announced today plans for a full year-long program of voyages including a new 2022/23 Australian Summer Season and revealed its 2023 Round World Cruise. In total, the planned program will offer guests 134 departures on 90 unique itineraries to 108 destinations in 33 countries and will feature an entire MedallionClass enabled fleet of four ships including two … Read more

Three cruise lines extend their cruise pause, with the Aussie wave season looking hopeful

Pacific Adventure Out At Sea

Three cruise lines have revealed they will be extending their cruise pause. P&O Cruises Australia has announced it will be extending its cruise pause until 18 June 2021 while Carnival Cruise Line said it would be cancelling Carnival Splendor sailings departing from 15 March 2021 and Carnival Spirit sailings through to and including 12 September 2021. Deluxe … Read more

Ponant targets Australia with more cruises at home

Ponant in Australia

Luxury French expedition line Ponant has revealed a big increase in its capacity in Australia with voyages in Western Australia, South Australia, Tasmania, New South Wales and Queensland. The eight new itineraries scheduled for later this year, can be sailed back to back and will include visits to places like Dirk Hartog Island, Shark Bay … Read more

Captain of MSC ship who crashed into Uniworld’s River Countess is fined

msc-opera-scrapes-into-river-countess

The captain of an MSC ship which made headlines after it crashed into a Uniworld river ship in Venice, has been been fined.

Cruise Passenger originally reported the captain of the MSC Opera was jailed, but an Italian court overruled the decision and now Captain Carmine Siviero and several other crew members have been slapped with a undisclosed fine.

“MSC Cruises wishes to clarify that the sentences that have been issued indicate that the alleged offense was deemed a minor one by the Italian legal code. As such, all defendants were able to commute their sentences into monetary fines. No one will serve any time and no one has admitted liability. In fact, this leaves MSC Cruises free to pursue other avenues of action to uncover what it believes to be the true causes of the incident and its employees can continue their professional lives,” said an MSC spokesperson.

In June 2019, the MSC Opera was approaching the cruise terminal of one of Europe’s busiest ports when the ship failed to slow down and video shows the ship sailing into Uniworld’s River Countess before hitting the seawall.

Footage shows passengers aboard the River Countess running to safety and a number of people were reported to have sustained minor injuries.

The criminal case, which was heard in court in Italy, had experts telling the court that there were several mistakes made by the crew that led to the incident.

But MSC told the court there were design flaws in the cruise ship and sought to blame the ship’s builder, Chantiers de l’Atlantique.

Among the issues cited by the experts was the failure by the chief engineer and chief electrician to address a warning signal of a possible failure on the main electrical switchboard onboard the cruise ship that related to the power supply to the ship engine and steering controls on the bridge.

When they failed to address it, the bridge controls went on to emergency backups for their power supply.

MSC have said the alarm failed to show up on the monitoring system blaming it on a design flaw in the surveillance system.

The experts also told the court that the ship was travelling above the designated speed during parts of its transit in the canal as it sailed towards the dock.

There were two tugs assisting the ship as it neared the dock nearly an hour after the system failure.

The emergency power system, which was designed to last for a maximum of 30 minutes, failed as the ship neared the dock, leaving the bridge incapable of manoeuvring and regulating the ship’s speed.

It was reported the two tugs did everything they could to slow the cruise ship and steer it to prevent a more serious impact. The captains of the tug were both exonerated.

Insurance claims pending from the accident are also in the process of being settled. Uniworld, owners of the River Countess, has filed a nearly $14 million claim for the damages the vessel suffered as well as the lost revenues while the river cruise ship was out of service for repairs.

Avalon Waterways alters health protocols to include guest vaccinations

Safety on Avalon Waterways

River cruise line Avalon Waterways revealed the line will require its guests to have proof of COVID-19 vaccination or a negative COVID-19 test result or proof of recovery. These new protocols will take effect in April 2021. “We have continued to enhance on-trip safety standards throughout the pandemic to ensure we’re ready to welcome guests … Read more