- Regent Seven Seas’ Steve Odell has more to do with the uber rich cruise passenger than most.
- He shares his secrets on what well heeled Australians are buying.
- And how, when money is no object, is all about the service.
When Regent Seven Seas unveiled the extraordinary Sky Suites aboard the new Prestige, priced at an eye-watering $40,000 a night, many assumed such extravagance might only appeal to a select few billionaires.
But Steve Odell, Vice President of International and Consumer Sales for Regent Seven Seas and Oceania Cruises, reveals that Australians were among the very first to snap them up.
โThe response was extraordinary,โ he told Cruise Passenger. โOf the first 13 voyages released, 10 sold out on the first day. People arenโt hesitating. Theyโre buying up, buying what they see as must-haves. Price doesnโt always matterโitโs the experience that counts.โ
Itโs a striking insight into the world of ultra-luxury travel, where exclusivity, personalisation, and bucket-list adventures outweigh almost everything else.




Tailored luxury
Odell, speaking alongside Lisa Pile, Regentโs Vice President Sales and General Manager for APAC, says todayโs wealthy travellers demand more than just opulent surroundings. They want stories, moments, and itineraries designed to feel like their own.
โLonger trips, more bespoke personalisationโthese are what our guests are looking for,โ Odell explained. โAnd itโs down to the expertise of a travel advisor to deliver. Every detail matters.โ
Pile emphasised that successful travel advisors understand that thoughtfulness often trumps ostentation. Referencing Will Guidaraโs bestselling Unreasonable Hospitality, she observed: โSometimes a simple detail that costs nothing can mean more to a guest than all the grandeur in the world. Itโs about truly seeing the journey through their eyes.โ
Where the uber-rich are cruising
Forget the crowded Mediterranean summers or the traditional Caribbean escapes. Todayโs high-net-worth cruisers are seeking out cooler climates and more remote horizons.
โWeโre seeing strong demand for Greenland, Iceland, and the polar regions,โ Odell noted. โThese destinations are increasingly on bucket lists, and only smaller luxury ships can access them.โ
Japan has also become one of the most coveted destinations, while Europeโs shoulder seasons are rewriting the rules.
โThe May to September peak in the Med is no longer the only option,โ Odell explained. โNow, voyages run from March to November, and some lines are even pushing into winter. Guests want to avoid the crowds while still enjoying the region.โ
The unifying factor? The bucket list. Ultra-luxury guests donโt just tick off one dream destinationโthey often string together several in a single, once-in-a-lifetime journey.

It’s all about balance
If the luxury market once meant indulgence without limits, today itโs more about balance.
โWellbeing shows up in every piece of research we do,โ Odell said. โPeople want to eat well, stay fit, and combine luxury with adventure.โ
This shift is changing both itineraries and onboard offerings. Helicopter flights over volcanic landscapes, kayaking amid icy fjords, or intimate vineyard tours with the shipโs chefs are now standard expectations. On board, culinary demonstration kitchens, wine-pairing masterclasses, and even technology learning centres are packed with guests eager to explore passions they canโt easily indulge at home.
At the same time, conscious travel is moving centre stage. Regentโs surveys show 64% of luxury travellers want sustainable, environmentally responsible options. For younger guests, that means reducing their footprint; for older travellers, it often means supporting cultural preservation. โBoth matter,โ Odell noted, โand weโre building our future around them.โ
Uber luxe isn’t stuffy

When asked about perceptions, Odell addressed one of the biggest barriers for first-time luxury cruisers.
โThereโs still this idea that luxury cruises are stuffy, formal, or overly black tie,โ he said. โThatโs not the case anymore. Luxury cruising today is more casual, more relaxed. Guests value being among like-minded travellersโitโs about community and comfort, not dress codes.โ
If thereโs one message Odell wanted to leave with advisors, itโs this: luxury guests are not fickle. โTheyโre fiercely loyal,โ he emphasised. โOnce you deliver an excellent experience, theyโll stay with you. Itโs very difficult to lure them to another brand.โ
Value also plays a crucial role. Even at the highest levels of wealth, guests want reassurance that inclusions match the price tag. โFares are increasingly all-inclusive,โ Odell said. โExcursions, drinks, gratuities, laundryโadvisors need to highlight the value of whatโs built in.โ
Ultimately, Odell believes the essence of modern luxury is thoughtfulness. โLuxury is no longer cookie-cutter,โ he said. โItโs about choice and individuality. Price is secondary to experience. If you surprise your clients with the details that matterโbig or smallโyouโll not only win their loyalty but also shape memories that last a lifetime.โ
From $40,000-a-night suites to kayaking beneath polar cliffs, the message is clear: luxury travel isnโt about wealth on displayโitโs about curating the worldโs most extraordinary moments.
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