Summary

A very positive experience overall. Guests particularly appreciated highlights such as Trip of a Lifetime, Wonderful Alaska Inside Passage Cruise, and Great Entertainment, among other positive aspects. However, some concerns were raised, including Terrible, Old Ship, and Disappointing First Time on Princess. Overall, this cruise option is highly recommended by most passengers.

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Pros

• Many guests described their voyage as a trip of a lifetime, highlighting unforgettable moments and once-in-a-lifetime destinations that made their journey truly special.
• Cruisers particularly praised itineraries such as the Alaska Inside Passage, Mexican Riviera, and Hawaiian Islands, noting the beautiful scenery, smooth sailing, and well-planned shore excursions as standout features.
• Entertainment was a consistent highlight, with guests enjoying a variety of onboard programs, live shows, and engaging activities that kept both first-time and seasoned cruisers entertained throughout the voyage.
• Many passengers commented on the exceptional service and hospitality provided by the crew. Staff were frequently described as attentive, friendly, and dedicated to making the experience seamless and enjoyable.
• First-time cruisers felt especially welcomed, calling it a great first cruise that exceeded their expectations in terms of comfort, service, and overall atmosphere.
• The ship’s cleanliness and maintenance received praise, with guests noting well-kept cabins, public spaces, and hygiene protocols that contributed to a sense of comfort and safety.
• Food variety was another positive theme across reviews. Travellers appreciated the multiple dining options available, from buffet to specialty dining, catering to a wide range of tastes and preferences.
• Overall, guests described the experience as very enjoyable, combining relaxation, adventure, and high-quality service aboard a well-managed ship.

Cons

• Some passengers expressed disappointment, describing the ship as old and in need of refurbishment, especially when compared to newer vessels in the fleet.
• A few first-time cruisers noted a disappointing introduction to Princess Cruises, citing unmet expectations and underwhelming service in comparison to competitors or marketing materials.
• Several guests found parts of the ship to be bumpy and noisy, particularly in certain cabins, which detracted from a restful onboard experience.
• Criticism was occasionally directed at the quality of food, with some calling it inconsistent or below expectations, stating it could have been better or even terrible in some venues.
• Others felt the cruise was not as expected, with complaints about onboard communication, organisation, or amenities that didn’t live up to the promised standard.
• There were mentions of poor performance from the cruise team, including slow service, lack of enthusiasm, or unhelpful responses to concerns during the voyage.
• A small number of travellers mentioned that the April weather didn’t work to their benefit, affecting their overall enjoyment of outdoor activities and port visits.
• A handful of reviews described the overall experience as terrible, though these were in the minority and often tied to specific issues that impacted individual trips.

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