New 2018 Guide

New 2018 Guide

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They are walking libraries of cruise information, they are among the best cruise sellers in Australia and we have their names.

The bow ties and designer heels were out on the weekend as 400 of the cruise industry’s biggest names gathered for the 2013 Cruise Lines International Association (CLIA) awards.

Among the guests were CLIA Australasia general manager Brett Jardine, CLIA Australasia chairman and Royal Caribbean managing director of Australian operations Gavin Smith as well as international visitor CLIA chief executive Christine Duffy.

Held at the Doltone House Hyde Park Ballroom the annual event marked a big year of achievements with 14 winners announced across six categories including the inaugural CLIA Hall of Fame inductee.

The top award of the night, the Australian Cruise Agency of the Year award, went to Western Australia’s Bicton Travel for the third time in a row. Weston Cruise & Travel ACT’s Deborah Long took out the cruise consultant of the year award.

Deborah told Cruise Passenger cruising is her agency’s fastest growing business because more cruisers are booking through agents.

She says since 2011 cruise bookings have increased by 30-35 percent.

“Once upon a time, we’d be booking one or two a week and now we book anywhere between five to seven a day,” she said.

“I think growth is because more people are realising the value of cruising, but also the fact that agencies are putting more concentrated effort to introduce it to people and put it under their noses is making a difference.”

Deborah says clients are booking all forms of cruising, from ocean to river.

“We see quite a mix, definitely ocean cruising is very big but river cruising is really growing,” she added.

Meanwhile, Cruiseco chief executive Steve Lloyd was named the inaugural inductee to the new CLIA Hall of Fame for over 45 years in the Australasian cruise industry.

Speaking at the event, Ms Duffy said there are over 1,100 CLIA agencies in Australasia who specialize in cruising to help passengers book the right cruise.

“We have seen an explosion of information about cruising on the Internet which is why it’s more popular than ever before and it’s why consumers need help from travel agents,” she explained.

“I believe the greatest days for the industry lie ahead and more than 70 percent of travel agents believe they’ll have strong cruise business this year.”

See the full list of winners below or click here to see a gallery of images on Facebook.

Cruise Agency of the Year – Australia                                   

GOLD: Bicton Travel               Perth WA

SILVER: Ozcruising                 Philip ACT

BRONZE: Cruise Express          Balmain NSW

Cruise Agency of the Year – New Zealand

GOLD: Manly United Travel    Manly

SILVER: Lets Cruise                 Auckland

BRONZE: Cruiseabout             Takapuna

Cruise Consultant of the Year – Australia                              

Deborah Long                                      Weston Cruise & Travel ACT

Cruise Consultant of the Year – New Zealand

Evelyn Lee                              Midday Travel Auckland

Rising Star – Australia                                                                                   

Kerri Anderson                                     Just Cruises, Brisbane QLD

Rising Star – New Zealand

Billy Gutierrez                          Cruiseabout Pukekohe

Agency Promotion of the Year – Australia                 

Easy Travel and Cruise SA      “Best Job in the Bridge”

Agency Promotion of the Year – New Zealand                      

Harvey World Travel Bayfair    “Child Cancer Foundation Promotion”

Network Promotion of the Year – Australasia                       

Cruiseabout (Australia)             “What Kind of Cruiser Are You”

CLIA Hall of Fame

Steve Lloyd – CEO Cruiseco

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