Cruise Lines International Association (CLIA) is urging travellers to make sure they book through an accredited agent after changes to Australian regulations removed some passenger protection.
Under the old scheme, called the Travel Compensation Fund, agents were required to hold a license and the fund compensated passengers if things went wrong.
But the fund has now been abolished and travel agents don’t have to get a license to new scheme.
For cruisers however, there’s a plus, as the Cruise Lines International Association (CLIA) Australasia operates its own accreditation scheme, which ensures travellers they’re booking through a secure, cruise specialist.
“When it comes to booking cruise holidays, CLIA Australasia recommend speaking to a CLIA Accredited Cruise Specialist Travel Agent,” CLIA managing director Brett Jardine said.
“CLIA Australasia developed and have been delivering a Cruise Accreditation Program since 1996 as a way to recognise dedicated consultants who have developed extensive cruise industry knowledge.
“Specialist Cruise Consultants that hold a CLIA Accreditation have undertaken a minimum level of theoretical training and have onboard cruise ship experience.”
More than 20,000 travel agencies are affiliated with CLIA around the world.
To find an accredited cruise agent, visit cruising.org.au
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