The proposed compensation package for the guests who have returned home includes all of the following:
• a lump sum of 11,000 Euros per person (about AU$13,442) as indemnification, covering all patrimonial and non-patrimonial damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation;
• reimbursement of the value of the cruise, including harbour taxes;
• reimbursement of the air and bus transfers included in the cruise package;
• full reimbursement of travel expenses to reach the port of embarkation and to return home;
• reimbursement of any medical expenses borne;
• reimbursement of expenses onboard during the cruise.
This compensation package is higher than the current indemnification limits that are provided for in international conventions and the laws currently in force. The 11,000 Euro lump-sum payment will be offered to all passengers, including non-paying children, regardless of their age.
Costa has also pledged not to deduct any amount paid by any insurance policy stipulated by the guests from this sum. In addition, the company will return all goods stored in the cabin safes, where retrieval is possible.
More on Costa, but slightly on the lighter side. A Catholic priest in Italy told his parishioners he was taking time off to spend a week at a spiritual retreat had a hard time explaining to them how he came to be rescued from the wreck of Costa Concordia.
The priest was caught out when his niece Facebooked that he was among family members safe and well after the Costa Concordia hit rocks two weeks ago. Wonder what he will spend his compensation cheque on?
For detailed updates about Costa Concordia, check out www.cruisecritic.co.uk